Welcome to Grady’s Air Conditioning & Heating Services
Proudly serving the Alvin, Friendswood, Pearland, League City, and surrounding areas. See our Services page for details. With years of experience in air conditioning service and sales, and heating service and sales, you can count on Grady’s Air Conditioning & Heating Services for high quality service and affordable rates. We service all makes and models, and we are here to serve you!
installation and service
Our technicians are registered with the State of Texas, and we stand behind their work. They’re factory trained and qualified to help you with the repair, installation, and maintenance…
american standard products
American Standard is consistently in the top rankings of consumer satisfaction surveys due to their track record of reliability and being backed by the best warranties in the industry.
financing is available!
Don’t miss out on our amazing financing plans that allow you to make monthly payments on your new home comfort system investment! Call for more details, or click below to get started.
just a few
of our services
Our technicians are:
testimonials
Elisa De La Torre
20:13 13 Mar 25
Been with this family owned company for years. My mom also used them faithfully for years. Their commitment to honest... and reliable professional service is unfortunately seldom seen. I will miss having them service my HVAC and furnace. Due to the pending sale of the house, the new potential owners were requesting records of maintenance calls. Lindsey was accommodating to this request and emailed me the records the same day! Thank you for all your years of impeccable service Zach!!read more
Dee Ramos
17:33 18 Feb 25
Grady’s Air & Heat Services is my go to. Great customer service, fast service & Technicians are very knowledgeable &... get us up & running in no time. If you are looking for an HVAC company this should be your go to company. The Technicians did an excellent job cleaning my condenser that it looks just as good as new! Thank You Grady’s for ALWAYS going above & beyond!read more
Victoria Shepherd
21:45 14 Jan 25
Consistent great service over years with one company especially dealing with AC is rare. I'm glad AHS sent Grady's to... service my AC over 7yrs ago and we have been with them since. From the personal calls with Lindsey to the professional be personable visits from Christian. I am truly pleased.
We get biannual maintenance and only had coil replacement over the years.read more
Deven Patel
16:32 16 Nov 24
I had an outstanding experience with Grady’s Air! The technicians were professional, friendly, and incredibly... knowledgeable. They took the time to explain everything clearly and went above and beyond to ensure the job was done perfectly. From start to finish, the service exceeded my expectations, and I felt confident in their expertise and dedication. It’s rare to find a company that truly prioritizes customer satisfaction, but Grady’s Air delivered in every way. I highly recommend them to anyone looking for top-notch HVAC services!read more
Cristy Ramirez
19:11 15 Nov 24
Grady’s installed a new heat pump system at our place and said that it would save us on electricity. To our surprise,... it really cut our electricity bill in half! Their technician is both friendly and knowledgeable.read more
Steve Lyle
00:39 04 Sep 24
When someone is at the mercy of a service provider and leery of being taken advantage of, it is comforting to know that... there are still honest, and reputable businesses out there doing the right thing. Christian was professional, explained what he was doing, what he found, and what was recommended. I was so impressed, when he pitched your annual service checks, I immediately agreed. Thank you Grady’s and Christian for not overselling my needs at this time. When it is time for further repair or unit replacement I will definitely call on you! 👍read more
Sherry Wood
15:26 28 Aug 24
Have used this company for 5 years. Have had a lot of work done and referred them to many people. Will never use them... again. Twice they came out and did our air conditioning yearly checks and just a few days later our air conditioning went out after they told us everything was fine. We had to do a complete replacement on one unit just days after being told everything was fine. We did not use Grady’s for our replacement. I think it is more than coincidence that this happened twice. I called Grady’s and they said it happens. I asked to speak with a supervisor and no one called me back. I asked for a refund on the price of the check and no one got back with me.read more
Stephanie Stitt
00:22 16 Aug 24
This company has been wonderful to work with. I initially called last week & spoke with Zach, who took his time to... explain what I could do to try & fix the issue on my own. He walked me through the entire process & even told me things to look out for. However, I did end up having to call them to come out a week later & Beto came out. He was extremely friendly & helpful & got us fixed up. Highly recommend them! Thank you.read more
Audra Casares
21:12 14 Aug 24
I recently had Grady's Air Conditioning & Heating service my HVAC system, and I couldn't be more impressed. They... resolved my issue quickly and efficiently. The technician was incredibly professional, taking the time to answer all my questions thoroughly. Highly recommend their services!read more
Katherine Lucas
17:53 06 Aug 24
I needed my thermostat replaced. They were able to come out on the day I requested. They kept me informed on arrival... time and came within the window provided. They did the job quickly and got my A/C back up and running. They were upfront about the cost and very helpful from the get go. They did a great job and I would recommend them to anyone.read more
nazrawi weerasinghe
19:38 21 Jun 24
My AC stopped working last Tuesday and I called them to make an appointment. They were really friendly and easy to talk... with. Called me within an half hour and set up an appointment so quick and next thing I know, the technician was already at my house. He was professional and thorough about the problem. Fixed the AC in few minutes. That was the fastest service ever. So reliable and trustworthy. I recomend them to all my friends.read more
Stephen Kim
14:42 29 May 24
Our master bedroom AC was not cooling and we reached out to Grady’s AC and could not be happier! The technician who... came out, Fernando, was extremely thorough and we ended up getting a new unit as our older Trane unit was failing. He took time to answer all questions and was extremely informative of the process. Delilah and Lindsey were great with scheduling and provided updates and the team who installed our master AC was led by Will and included a UV light, air purifier, and thermostat which allows for portable access! This is an amazing company and I can assure you there are numerous bad companies which will try to tell you that the Freon levels are low or try to make a quick sale but I would not hesitate to reach out to this company and American Standard although pricy is the best brand out there.read more
Dorrance RODERICK
15:41 26 May 24
Professional, quality, value! Grady’s AC & Heating technician, Beto, arrived at the appointed time, cleaned and... serviced our AC system, left the area clean and orderly. Reasonably priced. A great value. Then young Beto went one measure beyond - he was present when my wife received very bad news and offered to stay on site until someone else arrived. The offer was not necessary but it revealed his heart. Think about it.read more
Richard Jones
16:06 20 May 24
I cannot say enough good things about this company. I have used Grady's for several years and they are always quick to... respond and efficient in solving the problem. Today their tech, Gregdon, immediately pinpointed the problem and went "far and above" my expectations to solve it. I highly recommend Grady's for its honest work ethics, knowledgeable service and for standing behind their work !00%. Thank you again Grady's and Gregdon for excellent work!
Norma Jonesread more
Joseph Flores
02:45 16 May 24
We had a complete new system installed and we’re extremely happy with Grady’s A/C from start to finish. I called... Grady’s to inquire about a new system and after speaking with Zach the owner felt extremely comfortable. Beto the Service Technician came out to our house and quickly diagnosed the issue and worked extremely hard to see that we were satisfied with the new unit and price. Pablo and his crew came out for the install and worked tirelessly to get the job done and insured we were satisfied. I highly recommend Grady’s A/C for your air conditioning needs A+++++ !!!read more
Tammy Hallmark
00:13 10 May 24
I would like to take a minute to THANK YOU for the outstanding service I received today having maintenance performed on... my unit. Everything was so easy and smooth. I was kept in the loop of things from the beginning of being scheduled until the technician arrived. Your technician Luis is one of the most courteous, efficient and knowledgeable service tech I have ever had the privilege of working with. He took pictures of the work he performed and explained everything that he did. Overall it was a GREAT experience.read more
Elizabeth Fitting Ladybug Realtors
19:42 06 May 24
Best I’ve ever hired. Will be a definite repeat client as well as my own real estate clients! Next day service. Kind... technician, Shelby answered text and emailed through the entire process:-)). We’re so happy:-))read more
Terry Hudson
23:03 03 May 24
Gregden came out to my home today and provided the best service a home owner could ever want. Very informative and... helped me to better understand the problem as he diagnosed the issue that was experiencing. I highly recommend this company and is my reason for rating this company 5-Stars. Recommend to friends and neighborsread more
Johnny Diamond
19:54 19 Apr 24
Grady's Air is experienced, friendly, honest and fast as possible service. I trust them and recommend them! I've used... Grady's for residential and commercial systems and they have saved me from an occasional emergency.read more
Colton Pitts
23:05 18 Apr 24
Fernando came out to help me today with an HVAC issue. He was extremely professional and kind to my family. He went the... extra mile to help resolve my issue promptly. Wish all techs from all company's were like Fernando!read more
Cheyenne Pitts
21:36 18 Apr 24
Just wanted to say we had exceptional service by Fernando. He was so knowledgeable and helpful. It’s nerve wracking... when your AC acts up and we were given a reason almost immediately. Very grateful! Thanks again!read more
Charlotte Hoaks
19:29 02 Apr 24
I was really concerned when I needed a new AC/heat unit this spring. I found Grady's Air Conditioning and Heating... Services on the Internet. That was a great find. They sent a sales person (Fernando Salinas) that worked as a tech before so he knew systems first hand. He explained what I would need for my 1350 sq. ft. house. He explained the difference between a unit with a heat pump and one without. I scheduled the install. I had a family member suddenly come to Sugar Land to care for a terminal brother and I had to delay the installation for a week. Grady's was so gracious and accomidating, it was amazing at a diffecult time. The following week they installed the unit. When there was a slight problem Fernando came out personally the next morning to take care of it. Problem solved and the system is a real relief. No more worries about unit leaking into the ceiling, or odd hot rooms and cold rooms. I would 100% recommend them.read more
Adrian B
17:22 22 Mar 24
Beto from Grady’s came out within the schedule time frame and took the time to explain every service he was going to... perform. After efficiently completing the service, he explained the condition in detail and processed the payment on the spot. Overall - great and efficient service with no hassle to the customer. I would recommend this company to anyone looking for A/C services.read more
Lola JDeen
22:22 18 Mar 24
Have not had any issues. From scheduling a maintenance appointment for heating/air, Fernando is professional, courteous... knows what he’s doing. Lets me know if I have issues not to hesitate to call. I appreciate Grady, heating and air. And yes I would recommend.read more
Mak Ak
22:03 15 Feb 24
We are blessed that we came across Grady’s Air conditioning and heating service company. Our upstairs AC went out on a... Friday night. Saturday we talked to Jessica. She was very knowledgeable. Very nice, understanding. They sent out a tech Gregden. He explained everything so well he was not here to make a sale. He was here to get the job done. That’s exactly what he did. How hard he worked I felt like he was working on his own home to make sure that we were OK, and that you don’t come across much these days. I am definitely going to continue to use this company. I will be sending, anyone that needs any AC or heating help their way.read more
Sandy Cormier
19:27 14 Feb 24
Grady's air and heat services is always right on time, very efficient, poliet , and always tells you what there going... to before they start the repair, then explains everything they did before signing the paper!! I have had them a number of times and will always have them back , Tha k you Grady for all the good service, and all there workers make this happen for the company!read more
Michael Yarbrough
22:34 01 Feb 24
Grady's came out same day to trouble shoot my unit after my dog chewed uo some wires and they troubleshot my unit and... provided beyond excellent support! They are straightforward, honest and efficient at what they do! I will recommend them 10 out 10 times every time!read more
Rene Amaya
17:44 31 Jan 24
The company provided excellent communication regarding the appointment and arrival time for tech.
Beto was professional... and quickly fixed the problem despite the older age of our furnace. We will definitely use them again in the future.read more
Tina Cook
23:32 23 Jan 24
They deserve more than a 5 star. Fernando and Gregdon are excellent technicians. Very professional and we’re able to... fix my ac/heat the same day. Went to get what they needed and came back in an hour. I would recommend Grady’s over anyone I have ever used in the past.read more
Robert Norris
04:01 20 Jan 24
I called Grady's Wednesday morning with a failed AC system not working and keeping or house warn. Set up an appointment... same day, they shown up within a few hours. Tech gave the bad news which I already pretty much knew. So we scheduled for a complete new install. This install wasn't small with all new duct work being installed. They showed up at our house at 7:30 the next morning with 5 and 6 people working. The group of guys all very nice and worked hard and didn't leave until 10:30pm at night. The system install was all completed and everything all cleaned up. I can actually see and walk all around in my attic which I could not in the past without climbing over many rows of ducts. They completely redesigned my air system. Very nice work and all involved are customer service driven. I highly recommend Grady's Air & Heat. What stands out is they don't sub out the installs, it's all done with in house employees. Thank you Grady's AC & Heat.read more
Gary Bolton
19:55 04 Jan 24
I had a really great experience working with Grady’s Air Conditioning & Heating. The office is very kind and helpful,... and the technician is very knowledgeable and while is on top of his a game and got my unit working properly. I am truly thankful for all your support and we will keep you saved for our any AC and heating needs in the future.read more
Aaron Gralnik
00:57 08 Dec 23
Friendly and reliable. Great for routine maintenance and general installs or repairs. We have been very happy and can... highly recommend Gradys for the last three plus years we have used them. Beto is our guy!!read more
Dan Burch
19:21 05 Dec 23
My tech was Christian and he was on time and shared with me everything he would do during his inspection. After he was... finished he reviewed details of what he did and what he found. They also called me to schedule the inspection which was paid for last spring. Tech didn’t try to upsell me only explained the items he found of concern. He did a wonderful
Job!read more
joshua maki
17:59 30 Nov 23
Luis is a great tech . He’s very professional and thorough. I’ve used this company through my home warranty and now I... use them directly as well because their prices are very reasonable and only charge for what they actually do. Also really fast and accurate timing on gets a tech out to your house.read more
Angie Grauer
15:31 21 Nov 23
Grady’s is an exceptional company that is professional and dedicated to serving their clients. The work is done... excellent and done with much satisfaction. Thank you to all the staff at Grady’s Air Conditioning - you were awesome!read more
April Daly
21:51 02 Nov 23
Lindsey, in the office, is right on top of things always! The techs are very knowledgeable and professional. They have... installed two HVAC systems in the past for us. We've been on their maintenance schedule along with our rental properties for several years. You can trust them to do a great job. We highly recommend Grady'sread more
Lindsay Pence
14:22 30 Oct 23
I highly recommend Grady’s! My realtor recommended them for a tune up for my A/C before selling and I can see why.... Everyone I dealt with from the office staff to the technician were friendly and professional. They also did a small repair and he explained everything in advance plus gave tips for maintenance in the future. Call them!read more
Shelly Hill
13:56 10 Oct 23
Grady’s AC & Heating did a phenomenal job with my AC issues. Newer home and newer unit but things happen with... continuous use. Grady’s went straight to the problem and I had a fix in no time! I highly recommend Grady’s when issues come up with AC or heating!read more
Erika Nelson
19:14 05 Oct 23
I’ve been using Grady’s Air for a couple of years now, both for maintenance and repairs, and I’m so glad I found them.... I consider them to be trustworthy, knowledgable, and friendly. Beto the tech and Lindsay in the office always are always professional, responsive, and go above and beyond to address my concerns. Beto is really great at explaining the specifics of what’s happening with my system and patiently answering my many questions. Thanks, Grady’s!read more
Horace St Julian
15:01 05 Oct 23
My experiences with Grady's has been fantastic. The last technician I worked with was Christian. He was very... professional and knowledgeable. He answered all of my questions and the work he performed was exceptional. Grady's will be my go to A/C firm in the future.read more
Mohsin Sultan
23:23 03 Oct 23
Excellent experience with the good folks at Grady's. A/C went out and Christian came out and fixed it right up. He was... very knowledgeable, professional and great at communicating. Couldn't ask for a better person for this fix. Would highly recommend checking these guys out for A/C and Heating needs!read more
Lauren Necastro
22:35 30 Sep 23
We called Grady’s Air Conditioning & Heating Services for an emergency AC diagnostic test/fix and they were to our... house within 30 minutes! Beto and his partner were extremely knowledgeable and walked us through everything they were doing. They were very friendly, professional, and fair with pricing. I would highly recommend Grady’s!read more
Rosie Bot
22:25 26 Sep 23
Man you guys are good! 20 minutes from hello to goodbye. Luis is very nice, evidently knows his stuff very well, and... was kind enough to explain everything to me. His partner was quiet, but efficient and from what I could gather, eager to learn. It was all very upbeat and positive. That's pretty rare for a service call. AND it was FAST! I also appreciate them testing everything once the system came back up. That should limit surprises down the road. I’m happy!read more
Courrey Alexander
18:59 18 Sep 23
The tech was extremely professional. He was prompt with regard to his scheduled time and his arrival. He was courteous... and provided some good tips for keeping up with the system. He was thorough in his explanation of what was going on being careful to ensure that I understood what was going on. He was understanding and patient while I handled some unexpected issues. His work was efficient and got our A/C cooling again in a short period of time.read more
Yvonne Grimm
18:59 10 Sep 23
Great service! Luis is amazing! They fit me into their schedule and came out the same day. Luis quickly identified... the problem with my AC and had it running. Highly recommend Grady's.read more
therza adkins
23:21 17 Aug 23
The receptionist was very professional and understanding of my family needs. I was able to get an appointment the same... day as the temperature is over 100 degrees and we could not stay in our home without air. The tech was professional and knowledgeable. I will use them again.read more
Greg Smith
16:29 16 Aug 23
Words cannot express how thankful we are for Zach and Grady’s Air Conditioning and heating service. Our AC was... malfunctioned and Lindsey coached us through of what to do until they could get a Technician out to our home. Luis was the technician that arrived first thing and knew exactly what to do and had us fixed in no time. Thank you So much for all the time and effort that you spent to accommodate us. Grady’s will be the only people we use. Thank you so much.read more
250GT Skyline
22:40 28 Jul 23
Grady’s folks have good diagnostic skills. In a sentence.
My home unit using R-22 stopped working due to Condenser fan... not blowing. Thought it was condenser fan, it ain’t.
Fernando came thru, paid by American Hone Shield,switched out a capacitor and AC started working again.
Look, I work on truck A/C but I am illiterate on home A/C. Things that cannot be handled by YouTube, you gotta get the professionals that knows how to diagnose.read more
Josh
19:48 28 Jul 23
We had a hiccup with our new AC system that was just installed. I called around 10:30 this morning, Grady got a service... technician here fast, and by 2:30 we are sitting in the cool AC. Thank you, Fernando, you do great work and I really appreciate how polite and professional you have been, both times we have had you help us.read more
Monica Hyden
15:19 27 Jul 23
These days it's hard to trust people around your elderly parents but Fernando with Grady's AC & Heat went above and... beyond to make my mom feel comfortable. She raved about him saying he was very professional all while being the sweetest person. The service call was just preventive maintenance but we will being using them again. Thank you Fernando!read more
Ashley Benavides
20:11 21 Jul 23
Beto showed up to our home to fix our ac. He was very great. I have kids and he interacted with all their questions and... was considerate of the baby napping. He got our air fixed and I’m so glad. Great experience!read more
Sharla Hitt
18:30 20 Jul 23
Luis and Lindsey were very kind and professional. Luis made quick work of repairing our broken AC motor. Lindsey was... able to get us in a day sooner than expected and we are cool once again! Thank youread more
Lillian Thierry
19:35 12 Jul 23
Grady’s Air & Heat Services = Super Heroes!!!!
I returned home from a 7 day vacation with a very warm house.
Grady’s... saved the day for me as I originally hired another HVAC
Company that was not competent in the warranty claim process which in turn caused me three days with no AC.
From the first interaction with Delilah and Lyndsey on the phone, to my final handshake with the technicians out the door, my HVAC experience with Grady’s was top notch! After I spoke to Lyndsey on the phone I knew I was I great hands and immediately trusted that they were going to get my air working. The technicians were bullet focused, professional and courteous as they explained the issues, drained the old Freon, flew to Sugar Land and back for the parts in record time and completed the installation!
Now that my AC is back and better as ever I can finally unpack and relax!!!read more
Suzanne Tchang
01:03 12 Jul 23
Great service, prompt response, very knowledgeable. Technician came early before the appointed time and was very... respectful and professional. We will do business again in the future. Thank you very much!read more
Tiffany Cofield
20:06 11 Jul 23
I have NEVER had such exceptional service!!! I called for an assessment and ended up with air conditioning in the Texas... heat and the repair was reasonably affordable. Luis is AWESOME!!! If you can have him as a technician you are definitely WINNING!! He went above and beyond to make sure my fur babies, my mom, and I had working air. My house hasn’t been this comfortable since May after going back and forth with the home warranty company and the bogus contractor they sent out for months. It was such a relief because the day before I had to rush my dog to the vet because he had a heat stroke in the house and I couldn’t bring him home until it was cool. Thank you so much Luis!!!read more
Deanna Parnell
22:53 15 Jun 23
My home warranty assigned someone else so I called to request Grady’s. This is the 2nd time I’ve used Grady’s and I... would recommend them to anyone. There is no nonsense, they take care of the issues and check out the system to make sure everything else’s working properly. I’m very happy to recommend Grady’s Air Conditioning and Heating to anyone!
Thanks for helping me so quickly today tooread more
Angela Davis
17:17 15 Jun 23
Wow, amazing and outstanding service! Our AC went out and they fixed it right away and then continued to check on me... to make sure it was working properly. Their service and follow up is top notch! Will use again! Thank you so much!read more
Betty Jo Young
21:27 08 May 23
We have used Grady's for many years. Have had the same service technician, Luis. Honest, good installation of our new... a/c and heating system. Great financing. We just made our last payment and had our yearly inspection. Will continue using Grady's.read more
Shanna Graves
17:16 27 Apr 23
I am pleased with my experience with Grady’s. I appreciated the time Luis took to explain every detail of the work.... They are reasonably priced, actually significantly cheaper than Weeks and with the same level of quality.read more
Reese Robin
20:50 23 Apr 23
Very professional. Good communication. Arrived on time. Wiped feet and cleaned up after themselves. Luis was good at... his job. Cost was reasonable. I would use them again.read more
Mitchell Brock
18:44 30 Mar 23
Grady's is the absolute best. American Home Shield sent them to my house for a repair and I was blown away by their... service, professionalism, and customer service. Vern is our tech and always goes above and beyond! Highly recommended!read more
Heather Davis
18:31 30 Mar 23
I have been using them for years now and cannot say enough good things about them. From Lindsey who answers the calls... to Fernando who comes out and takes care of everything. They are all professional, courteous, and responsive. They provide great service at a very reasonable price.read more
Lori Whyde
00:26 17 Mar 23
This was the second time we used Grady’s air and both times we have had Luis come out for the service call. He’s very... professional and personable and seems to really enjoy what he does. He had a young man working with him and he is a fine example to follow. They were both very respectful of us an our property. They did a great job. Very hard working. Also Lindsay from the office was very helpful in scheduling and rescheduling our appointments. She also kept in touch by email and text to let us know the status of our upcoming appointment. We couldn’t be happier with the service we received.
A great group of folks.read more
Julie Estrada
18:46 01 Mar 23
We just bought this house not even a month ago. We came home Last night and the air was off. My husband replaced the... batteries in the thermostat and it still would not work. We have been with another local AC/HEAT company for years and when we called them, they said it would be after hours between 5-7 pm. This was at 8:30am. Texas weather is not so forgiving on timely AC matters so we called Grady’s. They explained charges ( which were way better than our previous company ) and also had a technician out at 10:30am. By 11am, Fernando was done and our system was working again. He was very professional and explained a lot about the system to my husband and made us feel very comfortable about choosing this company. They have gained a new, loyal customer for life. Thank you Fernando and Grady’s!read more
Elizabeth West
19:08 23 Nov 22
Amazing Team. Luis, the A/C Technician does an amazing job!!! He really know his stuff. He has worked on my system... several times since 2018. He goes to the problem and get it resolved. He is honest and fair. God Bless this company and Luis.read more
Jana Reed
20:19 25 Oct 22
I have used Grady' AC for 5 to 6 years and I will NEVER use anyone else. LINDSEY is so friendly, so professional and... VERY thorough. Their technicians have ALL been amazing and Luis is THE BOMB! They are extremely reasonable and do not try to hustle or take advantage of their customers. I love this company.read more
Thomas Peoples
19:06 13 Oct 22
First, I love Grady’s and their staff Lindsey and “my HVAC guy” Luis. Please keep in mind that I own a new home with... an AC that is still under the manufacturer warranty.
During the pandemic, at the hottest time possible, my downstairs unit stopped cooling. I submitted a request through my warranty Grady’s was assigned. Lindsey called, asked a few questions, gave me some instructions, and a time slot. I was emailed and texted when Luis was on his way, which was before the time slot, and then Luis called me when he was close. Keep in mind this was during the pandemic crazy time, so he showed up in a mini hazmat suit in the middle of summer for my protection. He called me boss which made me smile because he was so professional and knowledgeable it felt wrong, but I liked it. He inspected the inside and outside and then told me the news. My coils had a leak, and these were not repairable and had to be replaced. He walked me through the whole examination and diagnosis process to make sure I understood. Then he gave me the really bad news, even though everything was under warranty, thanks to the pandemic, we couldn’t get the parts for months due to all the supply chain issues. Long story short I just opted to have them build me a nice new American Standard Coil unit and paid the difference from the warranty company and it cools like a champ. He and the other Grady’s team members did a bit of duct work to improve the airflow as well.
Jump ahead a couple years and my unit stops cooling again. Same one, still under warranty. So, I request service and request Grady’s. It wasn’t very hot, so when I got the text, I responded that it wasn’t a rush, because it was in the middle of the night, and to just hit me up in the morning. Lindsey calls me at like 8:03 AM, and I had to smile because it was like she was waiting for me to open. She asked me some questions, gave me some instructions, and then setup a time. I got a text that the tech was on his way and then another when he arrived. When I opened the door, it was Luis. I gave him a big fist bump and he said what’s up boss. Love that guy. He diagnosed everything and ended up having to patch a hole and replace a valve. He explained everything so I would know what to look for, so the next day I went up to check and outside to check and everything looked good. When I went to check the valve, I could see he had replaced some tape, and foam, etc.
Grady’s is a stand-up company. Each time they do work, they work with my warranty company to keep it as inexpensive for me as possible but also give me all the options in the event I want to improve my heating and cooling solutions. Also, each time, Luis has gone over the warranty of each service in detail and reminded me to call no matter what so they can get out within the warranty window. I highly recommend this company and their staff.read more
John Trowbridge
20:53 12 Oct 22
Went out of their way to be helpful. I was suspicious because they were a new American Home Shield contractor. I was so... pleasantly surprised. This is the best A/C company I’ve ever dealt with - it was 102 degrees, and they got me up and running in less than a week. They discovered an old warranty I had, and worked to get the new compressor shipped quickly. I recommend Grady A/C VERY highly.read more
Jaken
23:52 14 Jul 22
Absolutely amazing!!! I used home warranty companies in the past for AC issues and my experiences were always terrible... so I cancelled my warranty a couple of years ago. My neighbor highly recommended Grady's so I called them to diagnose issues with my central AC. By the way, I was never put on hold and they were very responsive even after we rescheduled. Fernando came out this afternoon and performed a thorough inspection and test. When he answered my questions, I could tell he was very experienced and I was impressed with his knowledge. He was super friendly and professional and the call out fee was very reasonable. My experience with Grady's exceeded expectations and they have won my business in the event I ever need AC work in the future. If you're like me and get tired of dealing with companies that aren't responsive, cut corners and overcharge for what they provide, then try Grady's. Highly recommended!!!read more
Janet Metzger
16:49 14 Jul 22
Technician Fernando was knowledgeable finding the issue within minutes and making the repair.
We called about 8am the... receptionist was polite and had the tech here within an hour to hour and a half. The cost was reasonable.
We highly recommend this company!
P&B Barrilleauxread more
Robin morrison
02:38 12 Jul 22
Original encounter with Grady ac they came out to do a repair on our original unit. After
some discussion we purchased... a new unit. We have continued using Grady for seasonal services. Recently we had a them out to check the thermostat as it was acting funny. It was replaced under warranty.
What we love is they always treat us like a priority. They only do what we need. They have knowledgeable employees. The unit we purchased has saved us thousands of dollars on electricity and runs so efficiently. Great company.read more
Kylie R
22:45 11 Jul 22
AC stopped working after a power surge on a Sunday. Left a message and someone called within 30 minutes. Unfortunately... no tech was available but they were able to walk me through some steps to troubleshoot my system and got it functioning well enough until Monday morning when a tech was available to come and fix the system. They were extremely transparent and showed me what was happening. Their tech Luiz even gave me pointers on how to better maintain my system. Great company and wonderful people.read more
Melissa McKinnie
15:41 27 Jun 22
I have used Grady's for the past few years and they are amazing. This last time major installation was needed at my... store, at the same time I had a family emergency. The staff was compassionate and worked with my tight schedule to make it happen with the least disruption to my business. I appreciated their going the extra mile during a very difficult time. Thank you to Luis and all of the staff!read more
S. J.
16:37 17 Jun 22
I had a great experience with Grady’s. The customer service from the phone call I made to request my repairs up until... services were rendered was impeccable. Luis was such a pleasure to work with. He answered all of my families questions and provided us with the best plan for our home. We ran into a small issue with the airflow in one of our rooms and Luis came in first thing in the morning and fixed the issue right away.read more
Matthew E
15:24 28 May 22
Grady's displayed top notch professionalism. Dealing with Lindsey (sorry if i misspelled) when I called was swift and... easy. She had some guys on their way almost immediately. Zach and Garrett showed up within an hour and less than an hour later my ac was fixed and running. They were easy to talk to and explained what they were doing and why certain things happen with the unit. I was so impressed I signed up for their yearly preventative maintenance program. Would recommend to anyone.read more
Tracy Stratton
20:55 26 May 22
The professional of working with Linsey on the phone, the technician who came out and assessed the problem right... through the installers was so refreshing. I called in due to duct work issues. The technician inspected and explained everything he found, none of which of course was covered by my home warranty. Not only did he explain, but he showed me so it wasn't a scam. They were able to fit me in right away due to my availability. I have signed up for the annual maintenance because of the professionalism. Highly recommend.read more
Darren Hendrickson
17:05 26 May 22
Luis was superb. Fixed the issue and cleaned up some shoddy work that was done by another company (bracket for the... capacitors as well as a couple zip ties to tidy up the wires).
Attention to detail and pride in his work is obvious and so appreciated.read more
Bobbie Bradshaw
17:00 26 May 22
It is so nice to work with a company who actually knows the meaning of customer service and who truly cares about their... customers. Grady's is the best in every way. Lindsey was my initial contact and went out of her way to help me. Beto came out to give me a detailed report of why my A/C was not working. He was extremely thorough and explained all my options in great detail. Pablo and his team were awesome with the installation and worked very hard in extremely hot conditions in the attic. Never once complained and always had a smile. My system is working perfectly, thanks to God and this incredible company. If a rating higher than 5 star was available, that is what I would choose. Thanks to everyone at Grady's.read more
Shawn Johnson
23:33 13 Apr 22
Great service and extremely happy with the company and the workers they have. Did a great job and did it right and fast
Martin Lake Labradors of Houston
01:15 08 Apr 22
I needed our AC fixed at our homeschool co-op ASAP. I called multiple people and two of them even said they were... coming out and never showed up. When I called Grady they immediately realized the urgency of getting our classrooms cooled down and sent someone within a couple hours of my call. I wasn’t even able to be there when they came and had to rely on other people that were there to let them in. They called me and let me know of each step as it was happening, gave me the price before they did any work, and immediately fixed it. They had all the parts on hand. I assumed I would pay a crazy high price for getting such fast service but it was even cheaper than my best case scenario guess. I will definitely call them again.read more
Judy Smith
19:33 30 Mar 22
They were awesome. Identified issue and made repair quickly. Explained everything. Extremely polite and considerate.... Very knowledgeable. Thanks Luis!read more
Aubrey Miskell
19:16 23 Mar 22
Luis was fast friendly and efficient with good quality work. He explained everything to me that he was going to do and... after he did the work. I highly recommend them.read more
Nick Bentley
04:04 17 Mar 22
Great service and friendly staff. Beto was an awesome technician. Took the time to explain everything he was doing and... why. Highly recommend!!!read more
Dog Sevil
19:16 22 Feb 22
Best service around, they have good ratings for a reason. I can honestly say that I had the privileged in dealing with... professionalism and great customer service from the main office to the techs and the Supervisor in the field. Money well spent. I usually don't leave reviews as I have seen customer service decline over the years, but these guys and galls deserve ever bit of a good rating. I was drawn to do business with them because of their ratings, warranty and quote, and I am not disappointed.
To the owner and management, I believe Louis is a great asset to the company, he is great guy to deal with.
It's local companies like this that deserve to serve the community. Pleasure doing business with you guys. Have a blessed day.
Flo S.read more
Isabel Gomez
06:17 05 Feb 22
Excellent and knowledgeable service technician. Office personnel very courteous and kept us informed regarding... appointment status.read more
Shar Hopk
22:44 04 Feb 22
Technician Vern arrived promptly, listened to our description of the issue attentively, and discovered and addressed... the issue efficiently. We feel confident that the problem is resolved with professionally delivered serviceread more
Grace Varghese
18:57 31 Jan 22
Luis came to my house and quickly diagnosed, explained and resolved the issue I was experiencing. He took the time to... explain and was honest in his work. Recommend Luis to anyone!read more
Gabe Fontenot
02:52 20 Jan 22
This is Gabriel Fontenot, my central heating stop working, tech Louis, quickly recognized my problem and within 30 to... 40 minutes he replaced a small part and everything working normal again.
Very professional, quality work, came the next day.read more
Ms Sanchez
21:20 18 Jan 22
We had Gradys come out through American Home warranty to take a look at our unit. The level of customer service from... the first call into them to schedule, all the way to the end of the service call was OUTSTANDING! Jessica helped us schedule and Beto worked on our unit. Gradys earned our business for life and I’m going to make sure to recommend them as well. Definitely a breath of fresh air after dealing with horrible companies out there.read more
katrina patraw
00:37 08 Dec 21
Absolutely wonderful company prompt phone calls and a excellent tech. Luis was courteous and explained everything to a... T.read more
ricky russell
23:07 24 Nov 21
Grady’s Services Installed a complete heating and ac- and new thermostat- there install group was very professional did... a wonderful job- these men worked all day to finish my entire system in a day. Their tech is very knowledgeable and also performed - selling this unit plus checked system out and helped programming my thermostat. Luis is very polite professional any company would and should be proud of him represent Grady’s a/c and heatingread more
DFresh Parker
22:22 23 Nov 21
Amazing customer service from the call to set up the service to the technician. Would recommend this plane for anyone... needing help, they were how this profession is supposed to operate.read more
John Edwards
22:06 18 Oct 21
Used Gradys for the past five years. Great technicians. Service plans are reasonable. Generally competitive pricing. ... Can solve tough problems.read more
Beverly Calhoun
20:05 16 Sep 21
The Installation of the outdoor AC unit was done in a timely manner. I appreciated it because we were without a working... AC for over two weeks. There were three service technicians and the kid was completely in a short period of time.read more
Angela Hammock
17:57 31 Aug 21
Grady's office staff are friendly and efficient. They were able to get me an appointment the same day to have my ac... looked at after it died over the weekend. Luis came by and quickly diagnosed what was wrong and gave me my options and prices. Had the part on his truck and fixed it. He is friendly and professional. The price was very reasonable. We have used them 2-3 other times.read more
Jeffrey Metz
20:25 30 Aug 21
My home warranty assigned them to me. They came at the appointment time and the fix was done promptly. The repair man... seemed knowledgeable. All in all this is all you can ask, so 5 stars.read more
Ann Alexander
15:41 21 Aug 21
The technician was honest & upfront with what repairs were needed. He didn’t try to upsale me with a story of me... needing a new AC right away. (I’ve dealt with a few repairmen that gave me a doom & gloom situation which would require me to purchase a whole new expensive system. Then after a 2nd opinion to be told it can be fixed at a decent rate .) I appreciate him replacing & fixing what my AC required. I would definitely use this company again!read more
M Pichon
18:34 03 Aug 21
I am very pleased with Grady’s Air conditioning and heating system. I worked with the owner, before he started his own... business, and he has always provided us with great service! Not only does he give great service but his senior technician is amazing and Very Knowledgeable as well…. and let me not forget the forefront of the company, the receptionist, very polite, very businesslike and great customer service!!read more
marc miller
20:47 26 Jun 21
Had new unit put in. Quick service, friendly and helpful techs. Answered all questions. Needed them to come out to... adjust dampers a couple of times and they came out the next day after calling. I feel they truly care about the customer, not just money.read more
Winfried Dixon
23:33 22 Jun 21
Kim and I enlist the services of Grady’s because they care about their customers. Their office and repair staff are... friendly, easy to communicate with and professional by definition. We have used other services in the past and have found Grady’s to be of superior quality.
That being stated, we highly recommend Grady’s for your HVAC needs!read more
Carol Franco
17:32 22 Jun 21
My air conditioning went out on Saturday night so I immediately called American Home Shield. They assigned me a company... call All Day and Night Air Conditioning so I called and left a voicemail. I was happy because they got great reviews so Monday morning I called them at 8 am when they opened and she said they couldn’t get anyone to my home until Wednesday. Called American Home Shield and after 2 hours of going back and forth they switched me to Grady’s. I called them and they got someone out first thing this morning. The lady that answered was very compassionate and couldn’t believe I had been without air conditioning since Saturday. Luis came first thing this morning, replaced capacitors, fan motor, and made sure everything was in working order when he left. Was very personable and knowledgeable and made sure everything was in working order when he left. I highly recommend Grady’s and Luis for all your heating and air conditioning needs. You won’t regret it! Very thankful and grateful for air conditioning in my house right now!read more
Tommy Westergard
21:26 18 Jun 21
Bobby, the technician, was great at explaining what the issue was and what needed to happen to correct it. His... attention to detail and professionalism were very much appreciated. I will definitely use Grady’s in the future and would recommend them to others.read more
Todd Rhew
18:43 15 Jun 21
Great personal service from Zach. Called at 10am and he was here before noon! Identified the issue quickly and had us... back to cooling in less than 30 minutes.read more
Steve Onice
02:00 15 Jun 21
Grady's is a great company! Veto came out and fixed the problem quickly. And even helped me to get a new unit. Which... will be installed at a later date. I'm very pleased with this company. And reccomend them highly.read more
Phillip Knight
17:38 10 Jun 21
It was a late night call to them, I received a call shortly after leaving message. The call was telling me I would... receive a call in the morning telling me when the technician would be at my doorstep the next morning. I received the phone call the next morning and the tech was there when they said he would be. Vernon got out of the van very friendly very helpful knows exactly what he's doing, thorough, efficient, professional. Had us up and running within minutes. Would definitely use this company againread more
Tessa Cole
18:44 19 May 21
They are the most honest people I’ve come across. Beto, the awesome man who came to our house, was truthful, kind, and... got the best deals he could. We are lucky to have found such a wonderful company.read more
Tony Purvis
14:49 15 May 21
Grady's AC & Heating provided excellent service from start to finish. We needed a new AC asap and this company's... response time, utmost professionalism and expertise in explaining and installing the proper equipment for our house was outstanding. Hard working, thorough and honest people. The highly intelligent service tech/rep ( Louis ) pointed out things that the other 3 companies ( who gave quotes ) did not see.
The installation crew lead by John and his son Fernando ( and several other knowledgeable men ) were all truly experts in their field. Such a smooth clean professional installation. We live in the Clear Lake area and will be using this company for future service. Thank you Grady AC and personnel!read more
Kathy Molinaro
23:07 10 May 21
They were extremely nice when I called - same day service since our AC was out. Luis is amazing - so kind and... professional at the same time.read more
Lemarchand der Flabbergaster
20:30 03 May 21
Quick service. Less than 24 hours from time I called (on a Sunday) to the time they came and fixed it. I will... definitely use them again when I need them. That includes their heating service.read more
Terry Hughes
18:39 29 Apr 21
Best company by far that we have ever worked with. Very professional and precise from scheduling to diagnostics, to... completion. Would recommend this company.read more
Monte Lowery
16:11 01 Apr 21
I have had Grady’s service my home several times on my aging units. They have always been prompt and fair. Most... recently, made the decision to replace/upgrade my 5 ton unit. Installation was outstanding. Several man crew working simultaneously inside and out to complete a very complicated turnaround in one day. I can’t say enough about how good of a job they did. I would highly recommend this team for your HVAC needs.read more
John SmithIII
22:08 29 Mar 21
I have used Grady’s air conditioning & heating for the past 5 years. The service is always 5 star. Beto is professional... and takes the time to explain what he has serviced and answers all your questions to your satisfaction. If your looking for a great and HONEST ac business - this is the one. Thank youread more
Bonnie Mosley
20:16 24 Mar 21
It has been a great experience to use them for seven years. Has been very pleased with their service.
Hugh Ronalds
18:01 17 Mar 21
Grady is a long time contractor for us and we are never disappointed. Very professional, knowledgeable and efficient. ... The very best.read more
John Frost
06:24 02 Mar 21
Outstanding company with technicians who are very knowledgeable and helpful in taking care of the systems which adds... longer life.read more
Ken & Jan Sayles
18:44 19 Feb 21
The best around. Lewis the technician is the absolute best. I recommend Gradys wholeheartedly. Honest, prompt, very... good technology!
Again, Lewis is absolutely the best there is.
Love this company.read more
Denise Mayberry
17:21 29 Jan 21
Technicians showed up in a timely manner. They were very professional and checked our heating unit. I have had very... good experiences with Grady's in the past and would highly recommend them.read more
Andrew Machiano
19:51 20 Jan 21
Had a shorted out thermostat. Even though the call was placed through AHS, the dispatcher called me promptly and a... tech was dispatched almost immediately. Definitely much faster than I expected.
Beto was my tech and he was polite and professional. He explained everything before he did it, made sure everything worked before he left, and gave me some pointers about things that had damaged other people's smart thermostats. My dog loved him and we all know that when a dog loves someone, they're good people.
In short, it was another outstanding experience with Grady's. They installed the unit last year and they were fantastic then too. If you live in their service area, don't hesitate to use them for HVAC service and if you don't live in the area, I'm sorry for you.read more
Fred Mayer
03:02 12 Nov 20
Have employed Mr..Grady’s firm for about 15 year. I’d have no other! Their technicians, especially Luis, come on time... and are friendly, professionally uniformed. The price for a year’s maintenance check is cheap, $150! Their on line administration (headed by Jessica Grady) is the best I’ve come across.read more
Erika Davila
16:09 20 Oct 20
Just used Grady's services and they were EXCELLENT. Our AC unit had messed up and even though I called late in the... afternoon they were able to send someone out 1st thing the next morning and even called to verify if their services were still needed before sending the technician out. Beto was great and very professional. Will definitely use them again for any other AC issues and highly recommend to everyoneread more
Peter Broussard
14:28 04 Sep 20
Great company. Professional, reliable, and honest. Technician (Luis) was very courteous and knowledgeable. He quickly... identified the problem and promptly contacted the home warranty company (American Home Sheild) to minimize time. I absolutely recommend this company.read more
James Elliott
15:19 29 Aug 20
The tech we worked with from Grady’s was Zach, he was very professional and knowledgeable. Zach was through diagnosing... the problem with my AC unit and explained all options for repair and replacement. He also ensured we had a clear understanding prior to us making any choices with the repair or replacement. We ended up replacing the downstairs unit and Grady’s installed the very next day. The service they provided was above reproach. Will definitely use Grady’s for any and all maintenance and purchases. PRICES ARE AFFORDABLE !!!read more
gary robbins
22:28 19 Jul 20
Can't say enough good about Grady's. They were our American Home Shield provider, and did their best to satisfy us. ... However, in the end, we bought a new American Standard unit from them. I'm an engineer, and didn't even get a second bid! I trust them - they are the type of people that you want as your next door neighbor. Honest, hard-working, know-their-stuff, and salt-of-the-earth. Five stars from the Robbins Family in Clear Lake.read more
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